I recently finished a 6 month course on Retail Travel Sales at NMIT. Here are some thoughts after that experience.
My background is in tourism and hospitality. I have worked in that industry for about 8 years. When I left Peru to come over to Australia I was working as a tour leader. I did not want to leave that industry so when the opportunity to study something came up I was sure Tourism was my choice. In the words of Robert, one of my classmates, I was ‘formalizing my experience’.
I was a bit concerned about this choice. Someone well-informed had told me that Tourism is one of the ‘typical’ choices of international students who attempt to ask for a visa. They choose it because they think it’s easy. So there was that cliche. As soon as I was granted a my second student visa, off I went, back in school, at a TAFE (Technical and Further Education) which is the equivalent to an institute in Peru, but it is tertiary or university level education.
The course was expensive, over 5 thousand dollars (not a student budget-price if you think about it), so it was important for me that it was something I wanted to do. Having paid all that and being able to work only part-time under the conditions of my visa, my budget shrank and I was soon trying to save on money.
I got my student ID and with this I was able to get some discounts at the movies, entrances to museums and other attractions, like the zoo. Luckily the Preston campus is not too far from home. I rode my bike as much as I could while summer lasted; but then June came and with it winter and the days started to get chilly. I’d ride the bike as far as the bus stop and it was public transport after that. Have I mentioned that public transport is a sad shame in Melbourne? I have? Good, ’cause it is. Despite the late train departures, the cancellations, the dirty trains (all of which happen more often than one would wish for), one of the low points for me was discovering that as an international student I have no right for a discount on a ticket. I pay 6.6 dollars per round trip. Considering I was only allowed to work part-time and that the cost of life is high, it’s not cheap.
Food was another field for savings. There’s a market at Preston, just across the road from school, which is a cheap option for students to buy lunch. But most times I took my lunch (which I cooked of course) with me and only visited the market a couple times. Another pleasant surprise was that at school the chef students cooked and sold their products at the school’s restaurant. So every Tuesday I was able to buy nice food for very low prices.
Mostly the course taught me about the different destinations in Australia and what is there is to offer. Certainly some beautiful places such as The Kimberley, The Great Barrier Reef, The Murray River area, the train ride across the desert from Adelaide to Darwin know as The Ghan, and so many other spots this vast country has to offer to visitors. Ironically, Australians prefer to go abroad these days than to travel within their country. This has to do with the prices. It is cheaper to fly and stay in Bali for a week than to go spend the weekend in Cairns. It is cheaper to fly to New Zealand from Melbourne than to go to Perth. Obviously Perth is farther from Melbourne than NZ but that gives you an idea of how large is Australia.
I can’t wait to get my license and hire or buy a camper and just drive around this country with Mel. While in school I presented a power point on North-West Australia, on the exact opposite side of the country. That area is called The Kimberley. It is one of the last remaining native forests in Australia. On the East coast, where most of the 22 million people live, 75% of forests have disappeared. And though the national parks are great, many conservationists are leading a campaign to stop a large transnational from extracting gas in The Kimberleys.
In my course I also learnt about the business and the local know-how. Most of my teachers had worked in the industry and that was great. They knew the standards and the ways.
One of the low points was that in the class there were those who didn’t really care about the course. They enrolled just because, like those looking for a visa, they thought it was easy and required no talent. I remember a guy who wanted to work at the airport picking up luggage or a girl who wanted to work at the airport at an airline counter. You certainly don’t need this course to work there. Others enrolled because their parents forced them to. So they would come to class late and when in class just chat and interrupt. I thought it was very disrespectful to the teachers and other classmates. I was even more angry when I discovered that those kids were paying 350 dollars for a course that costed Mel and I more than 5 thousand.
Luckily there was Ken. Ken is a war veteran who had been to Viet-Nam and at 60-something he still drove a taxi and studied to be a travel agent. A very clever man who had been all over the globe. He stood up. He was from a different generation, one that didn’t get free things. He stood up and hushed them down. I want to dedicate this post to Ken, who was not able to finish the course against his will. I’m sure one day he will finish it and become a great travel agent.
Along the course we had to do several presentations on destinations, package tours, country profiles, set up a stand for a tourism fair, talk about cultural differences. Normally I picked Peru when it was about an international destination. I remember a comment from one of my classmates who said that through my presentations she had learnt so much about Peru that now she had it on her list of places to go. I thought that that was a great compliment and it proved to me that I can be a great travel agent too!